Shipping policy

Processing Times

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Note: Potential delays may occur during high-volume periods or due to carrier issues outside of our control.

Domestic Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at [Your Support Email] with your name and order number, and we will look into it for you.

Shipping to P.O. Boxes

Some carriers have limitations on shipping to P.O. Boxes. If your address falls under this category, we will contact you to arrange an alternative delivery option.

Refunds, Returns, and Exchanges

We accept returns up to 14 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at [Your Support Email] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.